I was signed up for a free trial and then canceled it but after I canceled the trial, i...

GetHuman-lcasteel's customer service issue with Hulu from August 2018

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The issue in GetHuman-lcasteel's own words
I was trying to cancel my free trial but was charged. ... I was signed up for a free trial and then canceled it but after I canceled the trial, it continued to show I had a pending trial for months afterwards all while charging me for the trial that was already previously canceled and was still showing up as a free trial. I have finally officially got the trial canceled after roughly * months but would like to be refunded the $**.** cents that I was charged for this canceled free trial.
This was especially frustrating because even after canceling my free trial was still showing up for over a month afterwards and would not stop. Even though it was showing that I was still on the trial I was charged.
I would like a refund for this mistake.
I am a new customer to this and was considering signing up for Hulu but after getting charged for a free trial that would not end even after I had canceled it has made things inconvient for me.
I’ve submitted this problem to Hulu’s website as well as this website for help on this issue.
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Hulu

I was using the Hulu free trial
Customer service issue
Reported by GetHuman-lcasteel
Aug 26th, 2018 - 3 years ago
Fixed
Seen by 14 customers so far
Similar issue to 4815 others
0 customers following this
Items needed
Account holder name
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Last 4 digits of Social Security number
Email address on the account
Phone number on the account

Timeline

GetHuman-lcasteel started working on this issue
Aug 26th, 2018 2:03pm
GetHuman-lcasteel indicated the issue is not fixed yet.
Aug 26th, 2018 6:50pm
GetHuman-lcasteel indicated the issue is not fixed yet.
Aug 27th, 2018 8:29pm
GetHuman-lcasteel indicated the issue is not fixed yet.
Aug 28th, 2018 8:36pm
GetHuman-lcasteel indicated the issue is not fixed yet.
Aug 28th, 2018 8:39pm
GetHuman-lcasteel indicated the issue is not fixed yet.
Aug 31st, 2018 1:29pm
GetHuman-lcasteel indicated the issue is not fixed yet.
Sep 11th, 2018 12:30am
GetHuman-lcasteel indicated the issue is not fixed yet.
Sep 11th, 2018 12:34am
GetHuman-lcasteel indicated the issue is not fixed yet.
Sep 11th, 2018 12:41am