Hi, so I used to share an account with my ex. Her login information and my credit card...

GetHuman1020714's customer service issue with Hulu from August 2018

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Before contacting them, items GetHuman1020714 may need:
Account holder name, Account number, Billing address, Last 4 digits of Social Security number, Email address on the account, and Phone number on the account
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Tip from another customer
To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue in GetHuman1020714's own words
Hi, so I used to share an account with my ex. Her login information and my credit card information. I am trying to take my payment information off of the account but all I know is the email not the password. Is there anyway you can reset her payment information so I don’t have to pay for it anymore and she can take over?
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Hulu

Customer service issue
Reported by GetHuman1020714
Aug 21st, 2018 - a mon ago
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Not resolved
Seen by 2 customers so far
Similar issue to 4594 others
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Timeline
GetHuman1020714 started working on this issue
Aug 21st 9:44pm