When we first subscribed to Hulu with Live TV, we had a severe pixellation problem. I...
GetHuman991490's customer service issue with Hulu from August 2018
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The issue in GetHuman991490's own words
When we first subscribed to Hulu with Live TV, we had a severe pixellation problem. I reported it to Hulu and was told an adjustment was made on Hulu's end and the problem went away. It stayed away until the recent improvement with the "Guide" being added. (We are Roku customers.) Now, the pixellation is back, but only on LOCAL live TV stations. It has not shown up anywhere else. I have been prompted by Hulu agents to delete Hulu and reinstall. I have done this three times with no improvement. I have reset the Roku many times. No improvement. Our account will end on the **th. I would like to know if there is anything else I can try before our live TV service goes away. We are also using DirecTVNow as a backup. They are not reliable. We would prefer Hulu... but we'll go where the service works. Any Ideas!?!
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