When we first subscribed to Hulu with Live TV, we had a severe pixellation problem. I...

GetHuman991490's customer service issue with Hulu from August 2018

4273 similar
0 following
Help with my Hulu issue
First: share to improve GetHuman991490's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman991490 to get a Hulu rep on the line!
Always use the GetHuman Phone tocall Hulu. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman991490 may need:
Account holder name, Account number, Billing address, Last 4 digits of Social Security number, Email address on the account, and Phone number on the account
Top Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman991490's own words
When we first subscribed to Hulu with Live TV, we had a severe pixellation problem. I reported it to Hulu and was told an adjustment was made on Hulu's end and the problem went away. It stayed away until the recent improvement with the "Guide" being added. (We are Roku customers.) Now, the pixellation is back, but only on LOCAL live TV stations. It has not shown up anywhere else. I have been prompted by Hulu agents to delete Hulu and reinstall. I have done this three times with no improvement. I have reset the Roku many times. No improvement. Our account will end on the **th. I would like to know if there is anything else I can try before our live TV service goes away. We are also using DirecTVNow as a backup. They are not reliable. We would prefer Hulu... but we'll go where the service works. Any Ideas!?!
GetHuman991490 did not yet indicate what Hulu should do to make this right.
I have an issue with Hulu too
How GetHuman991490 fixed the problem
We are waiting for GetHuman991490 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Hulu customer problems.
How Do I Fix My Hulu Download and Buffering Problems?How Do I Upgrade or Downgrade My Hulu Account?How do I recover my Hulu account?How do I cancel my Hulu account?How do I dispute a charge on Hulu?
Do you have a customer issue as well?
We can help you get Hulu's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Hulu issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman991490 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman991490
Aug 14th, 2018 - a yr ago
I have an issue with Hulu too
Not resolved
Seen by 7 customers so far
Similar issue to 4273 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman991490 started working on this issue
Aug 14th, 2018 6:10pm