Hulu is not working properly on my Samsung tv model number un**n**** during Hulu chat I...

GetHuman-keokidow's customer service issue with Hulu from August 2018

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The issue in GetHuman-keokidow's own words
Hulu is not working properly on my Samsung tv model number un**n**** during Hulu chat I have uninstalled and reinstalled the app. *Power cycle*Disconnect modem and router*Checked download-**.*mbps, upload **.**, and latency **ms one Hulu agent had me go all the way to factory reset on my tv*I am frustrated at having to start over from the beginning with every new agent Can I go directly to a upper tier helping agent?
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Customer service issue
Reported by GetHuman-keokidow
Aug 11th, 2018 - 7 mons ago
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Timeline
GetHuman-keokidow started working on this issue
Aug 11th, 2018 8:14pm