When I go on profile select a show there is a huge black square taking up almost the en...

GetHuman-asja's customer service issue with Hulu from July 2018

Help with my Hulu issue
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The issue in GetHuman-asja's own words
When I go on profile select a show there is a huge black square taking up almost the entire viewing screen. You can go back out redo everything. Still same thing going on for close to * weeks
GetHuman-asja did not yet indicate what Hulu should do to make this right.
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Hulu

Customer service issue
Reported by GetHuman-asja
Jul 15th, 2018 - 3 mons ago
I have an issue with Hulu too
Fixed
Seen by 2 customers so far
Similar issue to 2830 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Last 4 digits of Social Security number
Email address on the account
Phone number on the account
Timeline
GetHuman-asja started working on this issue
Jul 15th 11:43pm
GetHuman-asja indicated the issue is not fixed yet.
Jul 17th 11:57pm