Good morning. My name is Mandy Macias and I had a HULU account but I cancelled it somet...
GetHuman-maciasac's customer service issue with Hulu from July 2018
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The issue in GetHuman-maciasac's own words
Good morning. My name is Mandy Macias and I had a HULU account but I cancelled it sometime after ******* (billing cycle) I didn’t realize it which is my fault but HULU started charging my account again even after I cancelled. *The following are the dates I have been charged (even though I haven’t used it since I cancelled):*-********-*********No charges until ************* - ****** I have been consistently charged $*.**.**The lapse between dates different due dates is weird and if I can’t get credit for the two months in **** I totally understand but I would like to request credit for the * months I have been getting charged and not using the service. I assumed that when I cancel that you guys erase my card info and what not. I understand mistakes happen so I’m hoping you guys can get this resolved. I would like a refund of $**.**, if the two random months can be paid out it would be totalling $**.**. I don’t know if there was a way to prove I did not use it or start it back up those two months or not. Please let me know if I can do anything to prove that.**Thank you for addressing my concerns and I hope to hear back soon.**Mandy Macias
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