Good morning. My name is Mandy Macias and I had a HULU account but I cancelled it somet...

GetHuman-maciasac's customer service issue with Hulu from July 2018

9 views | 2579 similar | 0 following
Help with my Hulu issue
Next: our robot will wait on hold for GetHuman-maciasac to get a Hulu rep on the line!
Always use the GetHuman Phone to call Hulu. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman-maciasac's own words
Good morning. My name is Mandy Macias and I had a HULU account but I cancelled it sometime after ******* (billing cycle) I didn’t realize it which is my fault but HULU started charging my account again even after I cancelled. *The following are the dates I have been charged (even though I haven’t used it since I cancelled):*-********-*********No charges until ************* - ****** I have been consistently charged $*.**.**The lapse between dates different due dates is weird and if I can’t get credit for the two months in **** I totally understand but I would like to request credit for the * months I have been getting charged and not using the service. I assumed that when I cancel that you guys erase my card info and what not. I understand mistakes happen so I’m hoping you guys can get this resolved. I would like a refund of $**.**, if the two random months can be paid out it would be totalling $**.**. I don’t know if there was a way to prove I did not use it or start it back up those two months or not. Please let me know if I can do anything to prove that.**Thank you for addressing my concerns and I hope to hear back soon.**Mandy Macias

GetHuman-maciasac did not yet indicate what Hulu should do to make this right.

How GetHuman-maciasac fixed the problem

We are waiting for GetHuman-maciasac to fix the problem and share the solution with the rest of us customers.

Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
I had unsubscribed my Hulu service in February or March and was charged for it t...I want to cancel my Hulu account.I want to cancel my Hulu account
Do you have a customer issue as well?
We can help you get Hulu's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Hulu issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-maciasac fixes it.
This email address isn't valid

Hulu

Customer service issue
Reported by GetHuman-maciasac
Jul 9th, 2018 - 4 years ago
Fixed
Seen by 9 customers so far
Similar issue to 2579 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Last 4 digits of Social Security number
Email address on the account
Phone number on the account

Timeline

GetHuman-maciasac started working on this issue
Jul 9th, 2018 12:09pm
GetHuman-maciasac indicated the issue is not fixed yet.
Jul 9th, 2018 1:24pm
GetHuman-maciasac indicated the issue is not fixed yet.
Jul 9th, 2018 1:26pm
GetHuman-maciasac indicated the issue is not fixed yet.
Jul 12th, 2018 12:06am
GetHuman-maciasac indicated the issue is not fixed yet.
Jul 12th, 2018 10:51am