For the last ** hours, each time I try to log into my account, Hulu responds with, "sta...

GetHuman855659's customer service issue with Hulu from July 2018

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The issue in GetHuman855659's own words
For the last ** hours, each time I try to log into my account, Hulu responds with, "start your free trial!" I went through the email recovery process and my account was located (I've had a subscription for many months). Then I went to log into my Hulu account again and it showed the option to pick a profile. I clicked on my own profile and it froze. I've tried to log in and out several times since recovering my email, and cannot get past the "pick your profile" page. Hulu just ceases to process what's happening. Also before all of this, I noticed every time I tried to access my account page to look at my subscription, my account page would be blank. It wouldn't show my payment information, subscription, nothing. Just a blank page. Every few days I would go back and try again to see my account page, but it always came up blank. Thanks for your help :)

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Hulu

Customer service issue
Reported by GetHuman855659
Jul 6th, 2018 - 4 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 2456 others
0 customers following this

Timeline

GetHuman855659 started working on this issue
Jul 6th, 2018 6:41pm