I have Sony Bravia tv. Hulu live trial just ended. Received Apple TV *K yesterday. Ever...

GetHuman-lorenemc's customer service issue with Hulu from June 2018

Help with my Hulu issue
Tip from another customer
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The issue in GetHuman-lorenemc's own words
I have Sony Bravia tv. Hulu live trial just ended. Received Apple TV *K yesterday. Everything was great until this morning. Am getting audio, subtitles and no video. Help!
GetHuman-lorenemc did not yet indicate what Hulu should do to make this right.
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How GetHuman-lorenemc fixed the problem
Hulu live chat was extremely helpful, patient and diligent to stay with it till we resolved the issue.
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Customer service issue
Reported by GetHuman-lorenemc
Jun 2nd, 2018 - 6 mons ago
I have an issue with Hulu too
GetHuman-lorenemc shared how to fix
Seen by 6 customers so far
Similar issue to 244 others
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Items needed
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Last 4 digits of Social Security number
Email address on the account
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GetHuman-lorenemc started working on this issue
Jun 2nd 3:41pm
GetHuman-lorenemc confirmed the issue is fixed. Hooray!
Jun 3rd 5:41pm