Can no longer get the service I’m paying for on my tv. NOT a happy customer. And NO it is NOT fixed.
GetHuman-audior's customer service issue with Hulu from May 2018
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If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman-audior's own words
Watch Hulu plus on my Samsung television through my Samsung blu ray player as I have since I joined Hulu several years ago. ... I watch Hulu through Samsung blu-ray DVD player on a Samsung TV, and have for as long as I’ve had Hulu. Suddenly I learn “Hulu plus is no longer compatible with your device, Sorry.” No other info. Please explain. I see no point in continuing to pay for a service I cannot get on my television. I don’t want to watch it on my iPad mini or my cell phone or my desktop computer. It’s pretty much the only TV I watch, so I’m not happy with this at all. I contacted Samsung who told me Hulu plus is under maintenance. Is this true? Why do I have to find this out from another company? Please explain what happened. I don’t really want to cancel, but as I said, if I can’t get it on my TV, what’s the point?
It’s not resolved yet but this site says “fixed”.
Make it possible for me to get the service on my tv without having to buy a new device.
At least * years, steady customer - I pay my bills consistently.
I talked to Samsung. It’s not the tv or the DVD player. It’s Hulu.
I have an issue with Hulu too
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