Can no longer get the service I’m paying for on my tv. NOT a happy customer. And NO it is NOT fixed.

GetHuman-audior's customer service issue with Hulu from May 2018

242 similar
2 following
Help with my Hulu issue
Next: our robot will wait on hold for GetHuman-audior to get a Hulu rep on the line!
Always use the GetHuman Phone tocall Hulu. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store -
The issue in GetHuman-audior's own words
Watch Hulu plus on my Samsung television through my Samsung blu ray player as I have since I joined Hulu several years ago. ... I watch Hulu through Samsung blu-ray DVD player on a Samsung TV, and have for as long as I’ve had Hulu. Suddenly I learn “Hulu plus is no longer compatible with your device, Sorry.” No other info. Please explain. I see no point in continuing to pay for a service I cannot get on my television. I don’t want to watch it on my iPad mini or my cell phone or my desktop computer. It’s pretty much the only TV I watch, so I’m not happy with this at all. I contacted Samsung who told me Hulu plus is under maintenance. Is this true? Why do I have to find this out from another company? Please explain what happened. I don’t really want to cancel, but as I said, if I can’t get it on my TV, what’s the point?
It’s not resolved yet but this site says “fixed”.
Make it possible for me to get the service on my tv without having to buy a new device.
At least * years, steady customer - I pay my bills consistently.
I talked to Samsung. It’s not the tv or the DVD player. It’s Hulu.
I have an issue with Hulu too
How GetHuman-audior fixed the problem
We are waiting for GetHuman-audior to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Hulu customer problems.
How Do I Fix My Hulu Download and Buffering Problems?How Do I Upgrade or Downgrade My Hulu Account?How do I recover my Hulu account?How do I cancel my Hulu account?How do I dispute a charge on Hulu?
Do you have a customer issue as well?
We can help you get Hulu's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Hulu issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-audior fixes it.
This email address isn't valid


Hulu plus
Customer service issue
Reported by GetHuman-audior
May 28th, 2018 - 2y ago
I have an issue with Hulu too
Seen by 319 customers so far
Similar issue to 242 others
2 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Account number
Billing address
Last 4 digits of Social Security number
Email address on the account
Phone number on the account
GetHuman-audior started working on this issue
May 28th, 2018 2:08pm
GetHuman-audior indicated the issue is not fixed yet.
May 28th, 2018 3:08pm
GetHuman-audior indicated the issue is not fixed yet.
May 28th, 2018 3:09pm
GetHuman-audior indicated the issue is not fixed yet.
May 28th, 2018 3:13pm
GetHuman-audior indicated the issue is not fixed yet.
May 28th, 2018 3:14pm