My mother is the primary user of my account, and I would like to change the birth year...
GetHuman701386's customer service issue with Hulu from May 2018
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Account holder name, Account number, Billing address, Last 4 digits of Social Security number, Email address on the account, and Phone number on the account
Tip from another customer
To cancel your AT&T account you will need to call into support. But before, you should find another provider and check to see if your number is portable, meaning you can bring the phone number to another company.
The issue in GetHuman701386's own words
My mother is the primary user of my account, and I would like to change the birth year accordingly. Simple, right? WRONG.**Hulu is the only website I have ever encountered that will not allow me to do this. I do not understand why your company would even display the birth-year AT ALL if it cannot be edited. What is the point? Why would I want to edit the birth month and day if I cannot edit the year? **If there is a reason for this, it should be stated clearly. Real people communicate, Hulu. They explain the reasoning behind their choices. Graying out text is not sufficient.**Additionally, I am baffled as to why your "help" page is entirely inaccessible from multiple devices, networks, and browsers. It does not display regardless of external conditions. You can imagine my annoyance when I clicked on the "help" link, only to be taken to a perpetually refreshing glitch.**Not impressed. Why do I pay for your service?
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