Hulu keeps sending a message saying there are too many active videos, however we cleare...

GetHuman640597's customer service issue with Hulu from April 2018

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Help with my Hulu issue
Before contacting them, items GetHuman640597 may need:
Account holder name, Account number, Billing address, Last 4 digits of Social Security number, Email address on the account, and Phone number on the account
GetHuman640597's next move: have a Hulu rep call.
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The issue and preferred resolution, in GetHuman640597's own words:
Hulu keeps sending a message saying there are too many active videos, however we cleared out our device management window, and it is still giving us the error.
I trust that Hulu will make this right and come up with a resolution that is fair.
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Hulu

Customer service issue
Reported by GetHuman640597
Apr 30th, 2018 - 3 mons ago
I have an issue with Hulu too
Not resolved
Seen by 5 customers so far
Similar issue to 3100 others
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Timeline
GetHuman640597 started working on this issue
Apr 30th 12:42am