I cancelled my account last month, I thought but it apparently didn't go through... So...

GetHuman-saepmg's Disputes issue with Hulu from April 2018

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The issue in GetHuman-saepmg's own words
I cancelled my account last month, I thought but it apparently didn't go through... So the **th I cancelled it again. Y'all took a payment for this following month that posted to my credit card on the **th. Well now since I cancelled, I'm locked out of the account. So now I'd like a refund for the payment you took the day I cancelled. I'm not paying for a month of service that I don't have access to. What kind of business practice is that?!? I have * Hulu accounts and my statement doesn't list which account it took the payment from of course, and I don't remember which one, but the email addresses are *****@***.com or *****@***.com *Thank you, *Sarah Fox-Huntley
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Hulu

Disputes issue
Reported by GetHuman-saepmg
Apr 27th, 2018 - 7 mons ago
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Items needed
Account holder name
Account number
Billing address
Last 4 digits of Social Security number
Email address on the account
Phone number on the account
Timeline
GetHuman-saepmg started working on this issue
Apr 27th 11:00am