Hi. I had a very uncomfortable conversation today with a 'Kelly' who would not share h...
GetHuman2606370's customer service issue with Hughesnet from March 2019
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The issue in GetHuman2606370's own words
Hi. I had a very uncomfortable conversation today with a 'Kelly' who would not share her location with me. I called to cancel our service as we are moving. Not once but at least * times she insisted I answer her questions about Exactly where I was moving, when, etc. I appreciate you don't want to lose business and that a sales pitch is to be expected but this gal was AGGRESSIVE and I started out Very patient but by the *th time I asked to either have my cancellation request completed or to have her give me a manager. I believe once she came back on the phone she had a 'coach' in the background to have her hear my agitation...which at that point Anyone would have had.
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