I GOT SERVICE WITH HUGHES NET IN AUGUST AND I HAVE HAD PROBLEMS WITH IT EVERY SINCE I H...

GetHuman-arrichis's customer service issue with Hughesnet from November 2018

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The issue in GetHuman-arrichis's own words
I GOT SERVICE WITH HUGHES NET IN AUGUST AND I HAVE HAD PROBLEMS WITH IT EVERY SINCE I HAVE HAD IT. I HAVE CALL EVERY MONTH CAUSE INTERNET IS ALWAYS BUFFERING THE PHONE HANGS UP WHEN I AM ON IT FOR OVER ** MINS. LAST TIME THEY TURNED OFF THE WIFI I HAD EVERYTHING OFF THE INTERNET SHE PUT * GB DATA ON AND WHEN I HAD TO CALL BACK THE NEXT DAY TO HAVE IT TURNED BACK ON THERE WAS ONLY ***MB LEFT. THEY SAY MY DEVICES USED IT BUT THE WIFI WAS OFF AND THEY CANT TELL ME WHAT DEVICE IT WAS. SO SOMETHING IS USING MY DATA AND I JUST WANT TO CANCEL MY SERVICE AND I AM NOT PAYING A FEE BECAUSE I HAVE HAD NOTHING BUT PROBLEMS WITH THIS SERVICE AND YOU GUYS CAN NOT TELL ME WHAT IS USING MY DATA! WHEN THE WIFI WAS TURNED OF AT MY HOME ALL I GET IS IT WAS YOUR DEVICES! THIS IS THE WORST INTERNET*PHONE SERVICE I HAVE EVER HAD!
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Hughesnet

Customer service issue
Reported by GetHuman-arrichis
Nov 26th, 2018 - 10 mons ago
I have an issue with Hughesnet too
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Seen by 3 customers so far
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GetHuman-arrichis started working on this issue
Nov 26th, 2018 6:01pm