I have advised Hughes Net for the last * months that I haven’t been using my data and a...

GetHuman1373164's customer service issue with Hughesnet from October 2018

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The issue in GetHuman1373164's own words
I have advised Hughes Net for the last * months that I haven’t been using my data and ask them to investigate who is using it. Without success so I turned off my modem for the last * weeks. I will keep it turned off for the whole billing cycle for this month. If you are unable to provide the internet you contracted to do you will be in breach and our contract will be null & void. I spoke today with Jared Ruiz he gave me reference number *********
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Hughesnet

Customer service issue
Reported by GetHuman1373164
Oct 19th, 2018 - a mon ago
I have an issue with Hughesnet too
Not resolved
Seen by 2 customers so far
Similar issue to 662 others
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Timeline
GetHuman1373164 started working on this issue
Oct 19th 12:04am