I have called several times with the Internet not working we no longer use our phones f...

GetHuman1242489's customer service issue with Hughesnet from October 2018

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Help with my Hughesnet issue
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The issue in GetHuman1242489's own words
I have called several times with the Internet not working we no longer use our phones for Wi-Fi and our TV does not pick it up either. The other day we were trying to do a student loan contract on the phone with the loan officer and had to sign it electronically and our computer was so slow we had to hang up and I had to go to work and do it the next day the lady patiently waited a half an hour while little symbol set and spun on my screen this was directly wired from your satellite to my computer I have made several attempts to cancel this and every time someone calls me and tells me to troubleshoot with them and you even sent someone out here I no longer wish to pay for the service and don’t feel I should be charged a disconnection fee due to all my complaints I want this disconnected today !!!!!

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How Do I Fix Buffering Problems with Hughesnet?What Internet Speed Do I Need from Hughesnet?What's the Best Hughesnet Modem for My Home?How Do I Cancel My Service with Hughesnet?
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Hughesnet

Customer service issue
Reported by GetHuman1242489
Oct 1st, 2018 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 605 others
0 customers following this

Timeline

GetHuman1242489 started working on this issue
Oct 1st, 2018 6:55pm

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