My wife had called in because we had been experiencing horrible service and connection...

GetHuman-wardhous's customer service issue with Hughesnet from August 2018

Help with my Hughesnet issue
The issue in GetHuman-wardhous's own words
My wife had called in because we had been experiencing horrible service and connection since day one of beginning service with HughesNet and was discussing what our options were and when she mentioned thatHughesNet was in violation of they’re end of the contract, she was hung up on and our service was terminated, and we were charged a ***.** fee. We did not confirm cancellation and need to be refunded this fee.
GetHuman-wardhous did not yet indicate what Hughesnet should do to make this right.
I have an issue with Hughesnet too
How GetHuman-wardhous fixed the problem
Called Hughesnet and spoke to a supervisor. I explained the situation and stated what needs to be done.
Please help with my Hughesnet issue
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Hughesnet

Customer service issue
Reported by GetHuman-wardhous
Aug 24th, 2018 - 4 mons ago
I have an issue with Hughesnet too
Fixed
GetHuman-wardhous shared how to fix
Seen by 5 customers so far
Similar issue to 483 others
0 customers following this
Items needed
Account holder name
Billing address
Last 4 of SSN
Phone number on account
Timeline
GetHuman-wardhous started working on this issue
Aug 24th 5:56pm
GetHuman-wardhous confirmed the issue is fixed. Hooray!
Aug 26th 3:24pm
GetHuman-wardhous confirmed the issue is fixed. Hooray!
Aug 27th 1:44pm