Called in to get internet plan pricing. person would not even give me estimated plan pr...

GetHuman-malext's customer service issue with Hughesnet from August 2018

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The issue in GetHuman-malext's own words
Called in to get internet plan pricing. person would not even give me estimated plan pricing bc I am not going to be the account holder. Even though it clearly states the **.*** month * **.***month equipment fee. Person would literally tell me nothing no general prices or anything. When I asked to speak with a manager or someone else they refused. When I asked for their full name they refused to give it to me. When I asked for their employee I.d. Number they refused to give it to me. Don’t know how Hughesnet expects to get customers without product pricing.
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Hughesnet

Customer service issue
Reported by GetHuman-malext
Aug 8th, 2018 - a yr ago
I have an issue with Hughesnet too
Not resolved
Seen by 5 customers so far
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Timeline
GetHuman-malext started working on this issue
Aug 8th, 2018 8:18pm