Called in to get internet plan pricing. person would not even give me estimated plan pr...
GetHuman-malext's customer service issue with Hughesnet from August 2018
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The issue in GetHuman-malext's own words
Called in to get internet plan pricing. person would not even give me estimated plan pricing bc I am not going to be the account holder. Even though it clearly states the **.*** month * **.***month equipment fee. Person would literally tell me nothing no general prices or anything. When I asked to speak with a manager or someone else they refused. When I asked for their full name they refused to give it to me. When I asked for their employee I.d. Number they refused to give it to me. Don’t know how Hughesnet expects to get customers without product pricing.
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