We are trying to get our service moved to zip code *****. Our previous dish was not con...
GetHuman-susandun's customer service issue with Hughesnet from June 2018
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We are trying to get our service moved to zip code *****. Our previous dish was not concerted nor was it mounted on our fifthwheel. It did not have a six foot fence around it. It worked great. Now hugesnet is breaching our contract by refusing to install our internet without concrete or a six foot fence. We lost over *** dollars today waiting for the tech and your customer service reps to tell us that they cannot install our service. I clearly explained when I started the process of moving our service that cementing the pole was not an option and being in a fifthwheel made mounting on roof was not possible. No one can seem to give me a reasonable explanation why this is. I just want my internet. Case *********.
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