Your service is extremely slow, it was running good for about a week then dropped below...

GetHuman-seeliger's customer service issue with Hughesnet from June 2018

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The issue in GetHuman-seeliger's own words
Your service is extremely slow, it was running good for about a week then dropped below * Mbps and never got any better. I need it to do work reports and have been having to drive ** miles to the nearest town with cellphone reception to use my hotspot to do my job. I’m not going to pay ***$ a month for something I cannot physically use and no one will fix. I called account management to have my service canceled and the lady I talked to was extremely rude and unfriendly.
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Hughesnet

Customer service issue
Reported by GetHuman-seeliger
Jun 14th, 2018 - 9 mons ago
I have an issue with Hughesnet too
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Seen by 2 customers so far
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Timeline
GetHuman-seeliger started working on this issue
Jun 14th, 2018 1:07pm