My internet stopped working. The cable box does not have all the lights working...only...

GetHuman743119's customer service issue with Hughesnet from June 2018

Help with my Hughesnet issue
The issue in GetHuman743119's own words
My internet stopped working. The cable box does not have all the lights working...only three lights on
GetHuman743119 did not yet indicate what Hughesnet should do to make this right.
I have an issue with Hughesnet too
How GetHuman743119 fixed the problem
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Hughesnet

Customer service issue
Reported by GetHuman743119
Jun 2nd, 2018 - 6 mons ago
I have an issue with Hughesnet too
Fixed
Seen by 2 customers so far
Similar issue to 698 others
0 customers following this
Items needed
Account holder name
Billing address
Last 4 of SSN
Phone number on account
Timeline
GetHuman743119 started working on this issue
Jun 2nd 6:46pm
GetHuman743119 indicated the issue is not fixed yet.
Jun 2nd 7:56pm