I want a refund and to not be charged $**.** per month

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I am writing to request that you return funds debited from my account.*I purchased a...I want to cancel the fast track addition of **.** a month, for I cannot afford it.
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HowToGetTheGuy.com

Customer service issue
Reported by GetHuman191209
Nov 2nd, 2017 - 8 mons ago
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Timeline
GetHuman191209 started working on this issue
Nov 2nd, 2017 9:41am
GetHuman191209 indicated the issue is not fixed yet.
Nov 2nd, 2017 9:42am