(*)I ordered * products.Order*****-****-****-****(Leather Loveseat)Order...

GetHuman-keisukey's customer service issue with Houzz from July 2020

Help with my Houzz issue
The issue in GetHuman-keisukey's own words
(*)I ordered * products.Order*****-****-****-****(Leather Loveseat)Order*****-****-****-*****(Leather Sofa)both on May**,****&Order*****-****-****-****on Jun*,****(Counter Stool)*Loveseat& Counter Stool have been delivered already.Ireceived Visa billing Statement through BOA*ending****by two companies for the same * products.Room&Board $****.**(Ref*****)*Houzz $****.**(Ref*****)$***.*(Ref*****)$****.**(Ref*****)On this confusion, I talked with your Hermz(Ext****)and received E-mail to solve this billing dispute but without any clear solution yet. Something is very wrong. I guess Room& Board billing must be wrong. Please investigate this issue asap and advise how it happened and how you corrected this. Thank you for your help.*My name is Keisuke Yagi C-phone is ***-***-****

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Houzz

Customer service issue
Reported by GetHuman-keisukey
Jul 10th, 2020 - 2 months ago
Fixed
Seen by 5 customers so far
Similar issue to 486 others
0 customers following this
Items needed
Name on the account
Billing address
Email address on the account

Timeline

GetHuman-keisukey started working on this issue
Jul 10th 7:13pm
GetHuman-keisukey confirmed the issue is fixed. Hooray!
Jul 10th 11:50pm