In May of **** I purchased a Passerine wall art piece of birds on a branch order...

GetHuman1485250's customer service issue with Houzz from November 2018

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The issue in GetHuman1485250's own words
In May of **** I purchased a Passerine wall art piece of birds on a branch order * ****-****-****-****. It has been hanging on a window in my house since I received it. Today some of the connecting material split and pieces of glass fell out and broke. I would like this repaired or replaced.Since I have only had this less than * months I assume there is no charge. I can send a photo for your records if you need it. I will be looking for your response.
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Houzz

Customer service issue
Reported by GetHuman1485250
Nov 3rd, 2018 - a mon ago
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Seen by 1 customer so far
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Timeline
GetHuman1485250 started working on this issue
Nov 3rd 9:29pm