I been on the phone for ** minutes. I’ve tried their ** for canceling the paper but No...

GetHuman-nannatek's Cancel or change subscription issue with Houston Chronicle from December 2019

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The issue in GetHuman-nannatek's own words
I been on the phone for ** minutes. I’ve tried their ** for canceling the paper but No One Answers!! I’ve been hung up on twice. I’ve even tried other extensions to have me transfer to cancellation ** but still no one answers!!!!!!!! I need to cancel because I’m very tired of not getting my paper or it lands in the ditch and I can’t get it out!!!!!!!!! They won’t even answer so I can unsubscribe!!! I even called the accounting to try to get them to help. All I found out there was I owed $*.**. For what I don’t know. My subscription is up on the **th and it is paid till the **th so how could I owe $*.**. Previously I had paid by the year. I had called to unsubscribe then and got talked into signing on until the **th of December. But, same old problems, don’t get the paper or it’s in the ditch!!!!!!

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Houston Chronicle

Cancel or change subscription issue
Reported by GetHuman-nannatek
Dec 2nd, 2019 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 220 others
0 customers following this

Timeline

GetHuman-nannatek started working on this issue
Dec 2nd, 2019 5:16pm

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