Wednesday my paper was delivered in the street. Since it was raining, my paper got wet...

GetHuman-tvroye's customer service issue with Houston Chronicle from January 2019

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Wednesday my paper was delivered in the street. Since it was raining, my paper got wet. I called the remote system and was told I would get my paper the next day. Thursday I got the Wednesday paper but not the Thursday paper. I called again. Friday I got the Friday paper but no Thursday paper. Are your paper throwers mentally challenged? Throw the **** paper in the yard on rainy days and never throw it in the street. Pitiful service!!! why not get 'real' people to answer the phone??? Probably because you get too many complaints. I want a paper in my hands to read. I don't want to read it on line. I don't think I am asking too much...my paper delivered on the CORRECT day AND not in the street or driveway on wet days.
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Houston Chronicle

Customer service issue
Reported by GetHuman-tvroye
Jan 25th, 2019 - 3 mons ago
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Jan 25th 2:44pm