Called this morning to complain of no Wednesday delivery. Then complained via the inte...
GetHuman-pckaty's customer service issue with Houston Chronicle from August 2018
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The issue in GetHuman-pckaty's own words
Having my papers delivered . ... Called this morning to complain of no Wednesday delivery. Then complained via the internet. It is now after *:** pm and no paper. I want the Wednesday paper by tomorrow morning or I am stopping delivery. This is at least the *th time I've complained in the last * months I don't want Thursday's paper, I want Wednesday's! What is the problem?
Since this is at least the *th or *th time I've had to report no delivery and I never receive it after complaining, I have to drive to a service station or wherever the paper is sold and buy one. This is rediculous.
If the delivery person doesn't get this resolved within a week, I will discontinue receiving the paper.
I've been a customer for many years, ever since The Houston Post stopped publishing.
I have called too many times and have been promised delivery the same day. Never happens!
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