Called this morning to complain of no Wednesday delivery. Then complained via the inte...

GetHuman-pckaty's customer service issue with Houston Chronicle from August 2018

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The issue in GetHuman-pckaty's own words
Having my papers delivered . ... Called this morning to complain of no Wednesday delivery. Then complained via the internet. It is now after *:** pm and no paper. I want the Wednesday paper by tomorrow morning or I am stopping delivery. This is at least the *th time I've complained in the last * months I don't want Thursday's paper, I want Wednesday's! What is the problem?
Since this is at least the *th or *th time I've had to report no delivery and I never receive it after complaining, I have to drive to a service station or wherever the paper is sold and buy one. This is rediculous.
If the delivery person doesn't get this resolved within a week, I will discontinue receiving the paper.
I've been a customer for many years, ever since The Houston Post stopped publishing.
I have called too many times and have been promised delivery the same day. Never happens!
I have an issue with Houston Chronicle too
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Houston Chronicle

Houston Chronicle paper
Customer service issue
Reported by GetHuman-pckaty
Aug 16th, 2018 - a yr ago
I have an issue with Houston Chronicle too
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GetHuman-pckaty started working on this issue
Aug 16th, 2018 2:15am
GetHuman-pckaty indicated the issue is not fixed yet.
Aug 19th, 2018 6:02pm
GetHuman-pckaty indicated the issue is not fixed yet.
Aug 19th, 2018 6:15pm
GetHuman-pckaty indicated the issue is not fixed yet.
Aug 20th, 2018 11:11pm