For the past few months, any inserts placed in our Houston Chronicle, including ads, co...

GetHuman-dodieram's customer service issue with Houston Chronicle from August 2018

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The issue in GetHuman-dodieram's own words
For the past few months, any inserts placed in our Houston Chronicle, including ads, coupons, the Parade magazine, the Friday Weekend section which is in magazine form, have arrived ripped in half. It appears that they are delivered to whoever puts the papers together for delivery tied and bundled and that the person responsible for that job doesn't bother to cut the tie but just rips them out cutting the sections basically in half. Sometimes we receive both halves, sometimes only one half. Other times when you know there should be inserts- as on Sundays- we receive none. The price of our subscription just went up- so up your service and give us a complete paper!
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Houston Chronicle

Customer service issue
Reported by GetHuman-dodieram
Aug 12th, 2018 - 7 mons ago
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Seen by 4 customers so far
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GetHuman-dodieram started working on this issue
Aug 12th, 2018 7:00pm