I placed an order on **th December which I have paid £*.** next day delivery. However I...
GetHuman-yvonnemd's Cancel Order issue with House of Fraser from December 2019
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I placed an order on **th December which I have paid £*.** next day delivery. However I am then informed by e-mail that one of my items is out of stock and my order has been processed. This is an absolute disgrace as this is the only reason I placed the order o the first place. I should have been informed of this and given the chance to cancel my order, but I wasn't. This is absolutely disgusting as the item that is out of stock was the only reason for my order, so no point sending out the other * small things without the main item. I want my order cancelled and I want a full refund ASAP. Don't bother sending the rest of my order out as I will just be sending it back and you will be paying for that as this is your error, not mine. My reference order number is : HOF**************.*Yvonne Mcdonald
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