Hi, impossible to contact House of Fraser customer services direct.*I placed an order y...

GetHuman3894262's customer service issue with House of Fraser from November 2019

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The issue in GetHuman3894262's own words
Hi, impossible to contact House of Fraser customer services direct.*I placed an order yesterday for next day delivery paying £*.**, to which the delivery has been given to Hermes, who we have constant issues with, apparently this is my chosen firm. They send all of our orders back. If I had known it was with Hermes I wouldn’t have placed the order and wasted my money, now I will not receive my goods that were over £***. How can I resolve this and get my ordered goods. Thank you Michele

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House of Fraser

Customer service issue
Reported by GetHuman3894262
Nov 6th, 2019 - a year ago
Not resolved
Seen by 16 customers so far
Similar issue to 2045 others
0 customers following this

Timeline

GetHuman3894262 started working on this issue
Nov 6th, 2019 3:31pm
GetHuman3894262 indicated the issue is not fixed yet.
Nov 7th, 2019 1:46pm
GetHuman3894262 indicated the issue is not fixed yet.
Nov 7th, 2019 2:16pm
GetHuman3894262 indicated the issue is not fixed yet.
Nov 7th, 2019 5:28pm
GetHuman3894262 indicated the issue is not fixed yet.
Nov 7th, 2019 5:29pm
GetHuman3894262 indicated the issue is not fixed yet.
Nov 8th, 2019 5:33pm

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