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GetHuman-vashburg's customer service issue with House of Fraser from March 2019

Help with my House of Fraser issue
The issue in GetHuman-vashburg's own words
Get them to send my missing package or refund ... My order no. ******** of ******* has not been received yet, despite the message I received from Yodel to say delivery had taken place. I was not at home at the time of delivery and no information was left in my letter box informing me of the delivery as this delivery required a signature. I live in a secure building and this is the first time a delivery dad been missing. I have been intouch with Yodel but no information is forth coming. I am therefore asking you to either replace the item for me to collect in my nearest store or refund the money. I have tried to call but the number on this website is not accessible
Nor resolved yet
Tried to call, number invalid
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House of Fraser

Customer service issue
Reported by GetHuman-vashburg
Mar 28th, 2019 - a mon ago
I have an issue with House of Fraser too
Fixed
Seen by 10 customers so far
Similar issue to 555 others
0 customers following this
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Timeline
GetHuman-vashburg started working on this issue
Mar 28th 2:41pm
GetHuman-vashburg indicated the issue is not fixed yet.
Mar 29th 9:31pm
GetHuman-vashburg indicated the issue is not fixed yet.
Mar 29th 9:35pm
GetHuman-vashburg indicated the issue is not fixed yet.
Apr 1st 12:11pm
GetHuman-vashburg indicated the issue is not fixed yet.
Apr 1st 12:14pm
GetHuman-vashburg indicated the issue is not fixed yet.
Apr 1st 12:15pm