Hello my name is Debbie,I just a show in house of Fraser online from Leamington spa sto...

GetHuman2600265's customer service issue with House of Fraser from March 2019

Help with my House of Fraser issue
The issue in GetHuman2600265's own words
Hello my name is Debbie,I just a show in house of Fraser online from Leamington spa store my size was in the store but not online, because I had a gift card and could not buy in store so I ordered the shoe online in my gift card was £**.**, and the prize of the shoe was £** more plus postage all round up to £**.**. House of Fraser said my order has been cancelled and they refunded £**.** . Where is my remaining money .
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House of Fraser

Customer service issue
Reported by GetHuman2600265
Mar 26th, 2019 - 23d ago
I have an issue with House of Fraser too
Fixed
Seen by 4 customers so far
Similar issue to 534 others
0 customers following this
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Timeline
GetHuman2600265 started working on this issue
Mar 26th 9:58pm
GetHuman2600265 indicated the issue is not fixed yet.
Mar 30th 2:21am