I bought a Phase Eight winter jacket from House of Fraser and the * buttons have fallen...

GetHuman-somaiyas's customer service issue with House of Fraser from March 2019

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The issue in GetHuman-somaiyas's own words
I bought a Phase Eight winter jacket from House of Fraser and the * buttons have fallen off, leaving threads sticking out. There are no replacement buttons attached inside and now its looking really tacky! I can't believe its not even been * months that I've had it and I paid nearly £*** for a product thats now falling apart! Phase Eight and House of Fraser, you really need to do better that this! And to think that the original price of this jacket was £***!!
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House of Fraser

Customer service issue
Reported by GetHuman-somaiyas
Mar 26th, 2019 - 22d ago
I have an issue with House of Fraser too
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Seen by 2 customers so far
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GetHuman-somaiyas started working on this issue
Mar 26th 4:53pm