Hello,**I have made an order on *********. The order number was ********. It was an int...

GetHuman1907861's customer service issue with House of Fraser from January 2019

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The issue in GetHuman1907861's own words
Hello,**I have made an order on *********. The order number was ********. It was an international delivery order. I still have not received it and the money have been deducted from my account. I do not know why it has taken more than ** days to deliver. I made the order because it had gifts that I was planning to give for christmas. *I honestly no longer want the items and I really do not know why it was like this, it was not made clear at all when I made the order that it would take that long. On the contrary it was advertised that it would take between *-** days. *I am very disappointed, and I would like to have my money refunded to me as soon as possible.**Thank you for your help,*Regards.
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House of Fraser

Customer service issue
Reported by GetHuman1907861
Jan 6th, 2019 - 4 mons ago
I have an issue with House of Fraser too
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Seen by 5 customers so far
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Timeline
GetHuman1907861 started working on this issue
Jan 6th 8:32am