I sent an email to customer services on ******** regarding this issue with no response...

GetHuman1680051's customer service issue with House of Fraser from December 2018

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The issue in GetHuman1680051's own words
Resolve issue ... I sent an email to customer services on ******** regarding this issue with no response?. I had a replacement e voucher for a gift card to the value of £***.**. On the ******** I tried to order * items on line with our sucess. I went back on line the next day an noticed that my e voucher had since been reduced to a balance of £**.** even though no order had been placed as I was unable to proceed to check out. My e voucher number is **AA**AC*D*. Could you please look into this problem as you know there is a time limit I have to spend the e voucher.
No respons.
Replacement e voucher for the sun of £***.** or the balance of £**.** refunded.
Spent lots of money.
email to customer services no responce.
I have an issue with House of Fraser too
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House of Fraser

Customer service
Customer service issue
Reported by GetHuman1680051
Dec 3rd, 2018 - a mon ago
I have an issue with House of Fraser too
Not resolved
Seen by 8 customers so far
Similar issue to 29 others
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GetHuman1680051 started working on this issue
Dec 3rd, 2018 4:47pm