I sent an email to customer services on ******** regarding this issue with no response...
GetHuman1680051's customer service issue with House of Fraser from December 2018
Help with my House of Fraser issue
First: share to improve GetHuman1680051's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1680051's next move: talk to House of Fraser when they open.
House of Fraser's call center is closed now. We will send GetHuman1680051 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman1680051 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman1680051's own words
Resolve issue ... I sent an email to customer services on ******** regarding this issue with no response?. I had a replacement e voucher for a gift card to the value of £***.**. On the ******** I tried to order * items on line with our sucess. I went back on line the next day an noticed that my e voucher had since been reduced to a balance of £**.** even though no order had been placed as I was unable to proceed to check out. My e voucher number is **AA**AC*D*. Could you please look into this problem as you know there is a time limit I have to spend the e voucher.
Replacement e voucher for the sun of £***.** or the balance of £**.** refunded.
Spent lots of money.
email to customer services no responce.
I have an issue with House of Fraser too
How GetHuman1680051 fixed the problem
We are waiting for GetHuman1680051 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.