I rented a vehicle on ** Nov for * days at Thrifty car rental agency through Hotwire at...

GetHuman-namikorf's customer service issue with Hotwire from November 2018

2 views
 | 
847 similar
 | 
0 following
Help with my Hotwire issue
Next: our robot will wait on hold for GetHuman-namikorf to get a Hotwire rep on the line!
Always use the GetHuman Phone tocall Hotwire. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-namikorf's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-namikorf may need:
Name, Itinerary number, Phone number, Email address, and Billing address
The issue in GetHuman-namikorf's own words
I rented a vehicle on ** Nov for * days at Thrifty car rental agency through Hotwire at Sacramento Int Airport. Total charge was $***.**, including $**.**x* $****.**, plus $**.** for insurance, plus $**.** for a grand total of $***.**...when I returned the vehicle on ** Nov I was given a bill for $***.** with *-* extra charges I have yet to decipher as to what they are for since they are bunch of abbreviations..at the time when I was at the car rental agency, the person behind the counter tried to sell me insurance although I told him I already purchased one at $* per day for * days $** total, but he went ahead and sold it at a very high rate,..our communication led us nowhere since his accent was so poor I had to ask him to repeat every single utterance over and over, finally out of despondency I signed the paperwork without actually understanding what was going on. Ordinarily I wouldn’t argue about or dispute the charges if it were a mere several dollars, but it upset me greatly to see the difference between $*** vs $*** for coverage of * days’ rent...
GetHuman-namikorf did not yet indicate what Hotwire should do to make this right.
I have an issue with Hotwire too
How GetHuman-namikorf fixed the problem
We are waiting for GetHuman-namikorf to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Hotwire's attention and get better help faster. Tap below to get started.
Having Hotwire issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-namikorf fixes it.
This email address isn't valid

Hotwire

Customer service issue
Reported by GetHuman-namikorf
Nov 28th, 2018 - 9 mons ago
I have an issue with Hotwire too
Not resolved
Seen by 2 customers so far
Similar issue to 847 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-namikorf started working on this issue
Nov 28th, 2018 11:54pm