I rented a vehicle on ** Nov for * days at Thrifty car rental agency through Hotwire at...

GetHuman-namikorf's customer service issue with Hotwire from November 2018

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The issue in GetHuman-namikorf's own words
I rented a vehicle on ** Nov for * days at Thrifty car rental agency through Hotwire at Sacramento Int Airport. Total charge was $***.**, including $**.**x* $****.**, plus $**.** for insurance, plus $**.** for a grand total of $***.**...when I returned the vehicle on ** Nov I was given a bill for $***.** with *-* extra charges I have yet to decipher as to what they are for since they are bunch of abbreviations..at the time when I was at the car rental agency, the person behind the counter tried to sell me insurance although I told him I already purchased one at $* per day for * days $** total, but he went ahead and sold it at a very high rate,..our communication led us nowhere since his accent was so poor I had to ask him to repeat every single utterance over and over, finally out of despondency I signed the paperwork without actually understanding what was going on. Ordinarily I wouldn’t argue about or dispute the charges if it were a mere several dollars, but it upset me greatly to see the difference between $*** vs $*** for coverage of * days’ rent...
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Customer service issue
Reported by GetHuman-namikorf
Nov 28th, 2018 - 9 mons ago
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GetHuman-namikorf started working on this issue
Nov 28th, 2018 11:54pm