I got one of your hot rate hotels recently and I wasn't satisfied at all it was suppose...

GetHuman-snowdesa's customer service issue with Hotwire from November 2018

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The issue in GetHuman-snowdesa's own words
I got one of your hot rate hotels recently and I wasn't satisfied at all it was supposed to be a * star hotel and I don't know where or how u came up with that but you really should check into the hotels a little better this is the second and last time I will ever use your service on both occasion I didn't receive what I paid for and some hotel u have on are lucky to be * star hotels and that's not what your star rating claims
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Customer service issue
Reported by GetHuman-snowdesa
Nov 2nd, 2018 - a mon ago
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Seen by 5 customers so far
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GetHuman-snowdesa started working on this issue
Nov 2nd 6:59pm