I wasn’t able to rent the car because I’m a local I need my refund and the insurance refund

GetHuman820334's customer service issue with Hotwire from June 2018

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Help with my Hotwire issue
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Name, Itinerary number, Phone number, Email address, and Billing address
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The issue and preferred resolution, in GetHuman820334's own words:
The problem I ran into: I wasn’t able to rent the car because I’m a local I need my refund and the insurance refund
I trust that Hotwire will make this right and come up with a resolution that is fair.
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Hotwire

Customer service issue
Reported by GetHuman820334
Jun 25th, 2018 - 2 mons ago
I have an issue with Hotwire too
Not resolved
Seen by 4 customers so far
Similar issue to 309 others
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Timeline
GetHuman820334 started working on this issue
Jun 25th 10:50pm