i have a problem with a car reservation. Hotwire had my travel dates, but sent me an em...

GetHuman719710's customer service issue with Hotwire from May 2018

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The issue in GetHuman719710's own words
i have a problem with a car reservation. Hotwire had my travel dates, but sent me an email about a car rental with the wrong dates in the message, which got into the booking. I need it corrected. I finally got a Sr. Specialist who understood the problem and was set to help me, when we were disconnected. no one called me back. i called again and was on hold for over ** mins. i'm traveling tomorrow and very worried about this situation that leaves me without a car on the first day of my trip!
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Hotwire

Customer service issue
Reported by GetHuman719710
May 26th, 2018 - 6 mons ago
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