My information was used and I can't get a refund on my money

GetHuman-subrenac's complaint issue with Hotwire from April 2018

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The issue in GetHuman-subrenac's own words
The problem: My information was used and I can't get a refund on my money
GetHuman-subrenac did not yet indicate what Hotwire should do to make this right.
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Hotwire

complaint issue
Reported by GetHuman-subrenac
Apr 20th, 2018 - 7 mons ago
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Seen by 3 customers so far
Similar issue to 806 others
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Timeline
GetHuman-subrenac started working on this issue
Apr 20th 5:07pm