Hi Microsoft team,**My name is Abbie and I am having a lot of trouble logging into my h...

GetHuman2963273's Account Access issue with Hotmail from May 2019

7 views | 4148 similar | 0 following
Help with my Hotmail issue
First: share to improve GetHuman2963273's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2963273's next move: find and follow the right step-by-step guide.
Hotmail doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2963273 will need to dig through the advice provided by Hotmail, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2963273 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Hotmail has better answers for you: Hotmail Help Center
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Before contacting them, items GetHuman2963273 may need:
Username, Password, and Email address on the account
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman2963273's own words
Hi Microsoft team,**My name is Abbie and I am having a lot of trouble logging into my hotmail address. I am stressing out now as I am over seas and desperately need access to the account. I can provide previous passwords. I don’t have access to the phone number on my account anymore. I can provide my bank details, ID, passport, address.**I have used this email address for Facebook, Instagram, Skype and my accounts I have ever made. Two days ago I tried logging onto my email in Indonesia on my boyfriends iPhone which didn’t work. I am automatically logged in on my phone so haven’t been asked for my password in a while. I continued to try all my recent passwords but it locked me out. I can get access through my phone but cannot connect to the internet at this stage on that phone. I have tried multiple times to regain access but I am having trouble understand why you aren’t asking me my security questions and why I still * days later cannot get into my account!**I need access to this account immediately can someone please contact me about this issue. **Kind regards, *Abbie Wilson-Bunce

GetHuman2963273 did not yet indicate what Hotmail should do to make this right.

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Account Access issue
Reported by GetHuman2963273
May 22nd, 2019 - 4 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 4148 others
0 customers following this


GetHuman2963273 started working on this issue
May 22nd, 2019 3:03am

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