Locked out of hotmail account

GetHuman2608833's customer service issue with Hotmail from March 2019

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The issue in GetHuman2608833's own words
Get in my email account and check emails ... Hi try typing in my password too many times and I was locked out of the account. I am used to checking my email over my iPhone I never had to use password. I tried for the info what is asked to reset but I didn’t have the other email address they was asking to reset password with. My email is *****@***.com. For some reason it will not let me reset my password and get back into account.
It asked you for an email account you had ten years ago with another company you do t work for anymore and no other options to reset my account. Frustrating.
I want to get back in my hotmail account .
I have an issue with Hotmail too
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Customer service issue
Reported by GetHuman2608833
Mar 27th, 2019 - 23d ago
I have an issue with Hotmail too
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Seen by 8 customers so far
Similar issue to 255 others
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Timeline
GetHuman2608833 started working on this issue
Mar 27th 9:52pm