I was trying to log into an old account because someone hacked my old Facebook account...

GetHuman2457372's customer service issue with Hotmail from March 2019

3180 similar
0 following
Help with my Hotmail issue
First: share to improve GetHuman2457372's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2457372's next move: go to the Hotmail help center.
Hotmail doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2457372 will want to follow the link below to head to their help center. We will check on GetHuman2457372 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman2457372 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman2457372's own words
I was trying to log into an old account because someone hacked my old Facebook account and posting pictures of me and I have to sign in but I can’t because I don’t know the password anymore. To change my password I have to get excess to my mails first but I can’t sign in because I also don’t know the the password for my hotmail account and I don’t have the phone number which is listed there For security
GetHuman2457372 did not yet indicate what Hotmail should do to make this right.
I have an issue with Hotmail too
How GetHuman2457372 fixed the problem
We are waiting for GetHuman2457372 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Hotmail's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Hotmail issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2457372 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman2457372
Mar 11th, 2019 - 5 mons ago
I have an issue with Hotmail too
Not resolved
Seen by 2 customers so far
Similar issue to 3180 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman2457372 started working on this issue
Mar 11th 11:17pm