I was hacked Thursday, could not change my password until Friday as your site was down...

GetHuman1721977's customer service issue with Hotmail from December 2018

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The issue in GetHuman1721977's own words
I was hacked Thursday, could not change my password until Friday as your site was down. I changed my password Friday and no I have no access to my emails as it is asking for a verification code every time i sign it. It is not sending my any verification code so I cannot log on. I have not had access to my emails since Thursday night now This is not acceptable as I require every day usage for my job!
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Customer service issue
Reported by GetHuman1721977
Dec 9th, 2018 - 5 mons ago
I have an issue with Hotmail too
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Seen by 2 customers so far
Similar issue to 2217 others
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GetHuman1721977 started working on this issue
Dec 9th, 2018 12:15pm