My hotmail acct was hacked years ago and I have not been able to access it since abt...

GetHuman-msmaliqu's customer service issue with Hotmail from September 2018

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The issue in GetHuman-msmaliqu's own words
My hotmail acct was hacked years ago and I have not been able to access it since abt ****. Today I need to get into it because unfortunately it is the email i used for an old facebook acct, which got hacked two days ago. I am unable to reset my facebook password because i am unable to get into my hotmail acct. I have tried all the links. Microsoft keeps sending me an email saying I am not providing sufficient info to prove my identity. How can I remember info for an account I havent used in * years?????This is all very frustrating
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Customer service issue
Reported by GetHuman-msmaliqu
Sep 23rd, 2018 - 2 mons ago
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GetHuman-msmaliqu started working on this issue
Sep 23rd 7:02pm