I think that my account was hacked not for sure all of a sudden I could no longer get i...

GetHuman967725's customer service issue with Hotmail from August 2018

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The issue in GetHuman967725's own words
I think that my account was hacked not for sure all of a sudden I could no longer get into my hotmail account I have so much information on the account since my husband pass on ******** I have lots of things I need to recovery for I don't have another copy anywhere....I have tried several times to reset my password but I can't give enough information for I don't send that many emails I get lots and I can tell you what the name of the folders are and information from them to verify that I am who I say I am I need help please............
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Hotmail

Customer service issue
Reported by GetHuman967725
Aug 8th, 2018 - a yr ago
I have an issue with Hotmail too
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Seen by 2 customers so far
Similar issue to 801 others
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Timeline
GetHuman967725 started working on this issue
Aug 8th, 2018 7:24pm