my hotmail was no longer arriving and i could not send messages. This occurres when tra...

GetHuman-mikeapau's customer service issue with Hotmail from June 2018

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The issue in GetHuman-mikeapau's own words
my hotmail was no longer arriving and i could not send messages. This occurres when travelling from my home country (UK) to S America (Peru). My password was requested. I was unable to find my password when requested (forgotten password). All attempts to reset password have failed. Live chat with microsoft seemed helpful but they just ended up saying i could reset using another email address (which i have) and saying use the 'account.live link. Seemed ok except the email to reset password did not arrive. Email which is 'blocked' is below
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Customer service issue
Reported by GetHuman-mikeapau
Jun 25th, 2018 - 3 mons ago
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GetHuman-mikeapau started working on this issue
Jun 25th 1:22pm
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Jun 25th 1:23pm