my hotmail was no longer arriving and i could not send messages. This occurres when tra...
GetHuman-mikeapau's customer service issue with Hotmail from June 2018
Help with my Hotmail issue
GetHuman-mikeapau's next move: try the Hotmail help center again.
Hotmail doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mikeapau will want to follow the link below to head to their help center. We will check on GetHuman-mikeapau later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-mikeapau may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-mikeapau's own words
my hotmail was no longer arriving and i could not send messages. This occurres when travelling from my home country (UK) to S America (Peru). My password was requested. I was unable to find my password when requested (forgotten password). All attempts to reset password have failed. Live chat with microsoft seemed helpful but they just ended up saying i could reset using another email address (which i have) and saying use the 'account.live link. Seemed ok except the email to reset password did not arrive. Email which is 'blocked' is below
GetHuman-mikeapau did not yet indicate what Hotmail should do to make this right.
I have an issue with Hotmail too
How GetHuman-mikeapau fixed the problem
We are waiting for GetHuman-mikeapau to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.