I can’t pass security questions to regain access to my hotmail account all my stuff was...

GetHuman-jarydcoz's customer service issue with Hotmail from June 2018

Help with my Hotmail issue
The issue in GetHuman-jarydcoz's own words
I can’t pass security questions to regain access to my hotmail account all my stuff was stolen so I don’t have the phone number and I had to buy a new phone so I am signing on off a new device my email is *****@***.com I really need access as it has copies of my birth certificate and passport in the inbox which I need to apply for a new passport
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Customer service issue
Reported by GetHuman-jarydcoz
Jun 24th, 2018 - 4 mons ago
I have an issue with Hotmail too
Fixed
Seen by 5 customers so far
Similar issue to 372 others
0 customers following this
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Timeline
GetHuman-jarydcoz started working on this issue
Jun 24th 7:39am
GetHuman-jarydcoz indicated the issue is not fixed yet.
Jun 24th 7:59pm
GetHuman-jarydcoz indicated the issue is not fixed yet.
Jun 24th 9:34pm
GetHuman-jarydcoz indicated the issue is not fixed yet.
Jun 25th 8:41am