Get back my hotmail account hacked few years ago

GetHuman-elodiepa's customer service issue with Hotmail from June 2018

7 views | 351 similar | 0 following
Help with my Hotmail issue
GetHuman-elodiepa's next move: find and follow the right step-by-step guide.
Hotmail doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-elodiepa will need to dig through the advice provided by Hotmail, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-elodiepa can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Hotmail has better answers for you: Hotmail Help Center
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman-elodiepa's own words
To get back my hotmail account as I need it to get back my facebook. But this hotmail account as been hacked few years ago and I didn't know what to do at this time so I opened another account. But today I absolutely need it to open facebook. I tried to fill a form which failed as my answers was not enough for microsoft ... Hello *My name is Elodie.*I cannot connect to my Facebook anymore because I don't remember my password. So they want to send me a code to an old number phone and my hotmail account which has been hacked few years ago. I didnt know what to do anymore with this account so I opened a new one.*But now I need to get it back as there is no other option for me to get back my facebook.*I tried to do the form but I received a reply from microsoft saying it was not enough.*Is there any other thing to do to get back my account ? *****@***.com*I hope to hear from you.**Regards,*Elodie PAOLETTI
My case is special dont know what to think about. I need a real human to help me I guess as online tips doesnt help me
To someone to help me. Because I tried everything advised online
I expected to have someone talking to me personnally. To send me advice or to tell me what to do in my circumstances
I tried the form but it doesn't help as my answers are not enough apparently.
How GetHuman-elodiepa fixed the problem

We are waiting for GetHuman-elodiepa to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Hotmail's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Hotmail issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-elodiepa fixes it.
This email address isn't valid

Hotmail

Hotmail
Customer service issue
Reported by GetHuman-elodiepa
Jun 9th, 2018 - 2 years ago
Fixed
Seen by 7 customers so far
Similar issue to 351 others
0 customers following this
Items needed
Name, Email, Phone number or other identifying information

Timeline

GetHuman-elodiepa started working on this issue
Jun 9th, 2018 2:38am
GetHuman-elodiepa indicated the issue is not fixed yet.
Jun 9th, 2018 3:17am
GetHuman-elodiepa indicated the issue is not fixed yet.
Jun 9th, 2018 3:39am
GetHuman-elodiepa indicated the issue is not fixed yet.
Jun 9th, 2018 5:01am