I have reset my password for my email a million times and it doesn't work. I need help...

GetHuman-hanouna's customer service issue with Hotmail from May 2018

Help with my Hotmail issue
The issue in GetHuman-hanouna's own words
I have reset my password for my email a million times and it doesn't work. I need help please ASAP! I already did the recover form that I was told to fill out and had to make a fake account just to get whatever I needed information to get my real email going (*****@***.com) please please help me get ask into my email *****@***.com*Every time I reset my password with my phone number, I try them to enter my real email and it does t work anymore and says to "reset password"
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Customer service issue
Reported by GetHuman-hanouna
May 19th, 2018 - 6 mons ago
I have an issue with Hotmail too
Fixed
Seen by 10 customers so far
Similar issue to 342 others
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Timeline
GetHuman-hanouna started working on this issue
May 19th 9:24pm
GetHuman-hanouna indicated the issue is not fixed yet.
May 21st 4:25pm
GetHuman-hanouna indicated the issue is not fixed yet.
May 21st 4:26pm
GetHuman-hanouna indicated the issue is not fixed yet.
May 24th 5:38pm